Protecting your personal information is extremely important to us. It’s especially important for a training company like ours, as our customers trust us to look after sensitive information on everything from their education to their medical history.
The way we collect and share your information is equally important. Our customers expect us to manage their information privately and securely. If we don’t, they’ll lose their trust in us and we could be breaking the law.
This policy tells you how we collect and process your personal information.
When we talk about personal information we mean information about an individual that can identify them, like their name, address, e-mail address, telephone number, medical and education details. It can relate to customers, employees, and suppliers. Any reference to “information” or “data” in this policy is a reference to personal information about a living individual.
We may collect and process the following personal information about you:
|Type of data
|Documentary data & national identifiers
We use personal information that we hold about you:
When you apply for training from us, the application form you fill out or the resulting contract may contain additional conditions relating to the way we use and process your personal information. These will apply in addition to the above uses.
This requires us to carry out an assessment of our interests in using your personal data against the interests you have as a citizen and the rights you have under data protection laws.
We’ll keep your personal information in accordance with our internal retention policies. We’ll determine the length of time we keep it for based on the minimum retention periods required by law, regulation, and/or Industry Standard. We’ll only keep your personal information after this period if there’s a legitimate and provable business reason to do so.
We’ll only disclose your information to our regulators, government (e.g. HMRC), and law enforcement or fraud prevention agencies.
We will check your details. If false or inaccurate information is provided and fraud is identified details will be passed to fraud prevention agencies and training bodies. Law enforcement agencies may access and use this information. We may also share information about you with other organizations and public bodies, including the police, and we may check and/or file your details with fraud prevention agencies and databases.
The data that we collect from you will NOT be transferred to, and stored at, a destination outside the European Economic Area ("EEA") to third-party suppliers, delegates, or agents. Unless specifically requested to and ONLY if written authorization is given.
Unfortunately, sending information via e-mail is not completely secure; anything you send is done so at your own risk. Once received, we will secure your information in accordance with our security procedures and controls.
You have rights under data protection law that relate to the way we process your personal data. If you wish to exercise any of these rights, please get in touch with your customer services team. By law, you have the right to:
We always value our clients and provide bespoke drug and alcohol testing.